The Company has and may obtain the following information from users in the provision of this service. This includes information that is not acquired in this service.

In these Regulations, information acquired by the Company in this service is referred to as “user information.”

(1) Information acquired via customer input

(a) Information entered when registering for a NAVITIME ID (email address, password, etc.)

(b) Information entered or registered in connection with the use of this service (GPS location data, vehicle management, etc.)

(2) Information acquired automatically in the use of this service

(a) Information relating to users’ usage history of this service
(Functions used, date and time of use, IP address, search history, etc.)

(b) Information relating to users’ devices
(device type, OS, browser type, advertising identifier, etc.)

(c) Location data measured by GPS functionality　

(d) Information relating to data connection quality (for Android OS devices)
(Data carrier information, connection quality status, network type, etc.)

(3) Information acquired by linking this service with user device functions (pedometer data, etc.)

All information noted above is managed by linking them to your NAVITIME ID. If you delete your NAVITIME ID, that information will also be deleted after a certain period of time.
However, for security and fraud prevention purposes, some data, such as usage history, will continue to be managed even after the NAVITIME ID is deleted, without being linked to the NAVITIME ID.
After the required period of time has elapsed, all data will be deleted in due course.
Please check this page for information on how to delete your information. (If you do not have a NAVITIME ID account, please click here.)

The Company will use user information for the following purposes. Information not classified as personal information may be used for this service, other services managed by the Company or for other business purposes of the Company.

(a) Business related to the provision of this service
(b) Business related to enhance user-friendliness of this service
(c) Business related to the consideration of developing new services
(d) Business related to responding to inquiries and consultations
(e) Business related to notification of users’ membership registration status
(f) Business related to advertisement distribution
(g) Business related to email marketing operations other than email distribution
(h) Business related to the creation of statistical data (information that cannot identify a specific individual)
(i) Business related to surveys and analysis of users of this service
(j) Business related to privacy protection
(k) Business related to contact when necessary for the protection of life, physical health and property

The Company will not provide users’ personal information to third parties. However, this does not apply in the following cases.

(a) The user provides consent
(b) The Company entrusts all or part of the handling of personal information to a third party in accordance with Article 4 (Outsourcing of handling of personal information)
(c) When personal information is provided due to business succession due to merger or other reasons
(d) When provision is permitted by law or when provision is mandated by the law or the court of law

The Company may outsource all or part of the handling of personal information to the extent necessary for the management of information acquired from users in connection with this service and business related to purposes of use specified in Article 2 (Purpose of use).

The Company will respond to the following requests from users or their representatives regarding users’ "personal information subject to disclosure." For details on the procedure, etc., please contact us using the inquiry form in Article 9 (Inquiries).

(a) Notification of purpose of use
(b) Disclosure
(c) Correction, addition or deletion
(d) Suspension of use, deletion or suspension of provision to third parties

(1) We ask that users who do not wish to provide their information uninstall the application or terminate their use of this service.
(2) Users who wish to only deny the provision of their GPS location data may prevent the provision of location data via their device settings.

In the handling user information, the Company has established its rules based on the law and national guidelines, trained employees in them, and taken security control and preventive measures.
In addition, the Company will endeavor to respond promptly to requests regarding the update of personal information provided to us. However, we may refuse repeated, unjustifiable requests or requests that impose an excessive technical load (such as the deletion of information within existing backup information), etc.

The name of the Company’s authorized personal information protection organization and the contact information for the resolution of complaints are as follows.

Name of authorized personal information protection organization:
Japan Institute for Promotion of Digital Economy and Community

Contact information for resolution of complaints:
Personal information protection complaint counseling office

Address:
Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032

Telephone:
03-5860-7565
0120-700-779
*Please note that the above telephone numbers are not for inquiries relating to the Company’s products and services.

Click here for the inquiry form for inquiries regarding personal user information.
The Company’s personal information protection management is as follows.

Personal information protection management:
Intellectual Property Legal Department Compliance Officer

This service may send cookies to browsers when users use this service.
Cookies are used to enhance user-friendliness by identifying devices, and display advertisements and improve service quality in consideration of usage status.

The following information collection modules are used in this service for the purposes described in the items of each information collection module.

・Google Analytics
　Provider：Google LLC
　Google LLC’s Privacy Policy
（https://policies.google.com/privacy?hl=en）
　Purpose of use: Analysis of access status and usage status of this service

・Firebase Crashlytics
　Provider：Google LLC
　Google LLC’s Privacy Policy
（https://policies.google.com/privacy?hl=en）
　Purpose of use: Analysis of defects in this service

・HUAWEI Wear Engine
　Provider：Huawei Technologies Co., Ltd.
　Huawei Technologies Co., Ltd.’s Privacy Policy
　（https://www.huawei.com/jp/privacy-policy）
　Purpose of use: Connect with Huawei Health app and wearable devices

These Regulations may be revised at the Company’s discretion due to reasons such as compliance with the law and national guidelines. Any revisions shall become effective at the time in which the Company posts the revised Regulations on this page. However, in the case of significant revisions that have a significant impact on our users, we will post the revised Regulations on this page after notifying our users via this service in an easy-to-understand fashion and with a reasonable period of advance notice. In such cases, the revised Regulations shall become effective once the advance notice period has passed.